Discount Code Inventory Incorrect?

[franharrington]

Hello,

Do you have any updates on this? We are trying to put together reports from our event and need to have the discounts sorted out first.

thank you.

[CnP.Support.AM]

Good day @franharrington,

We have investigated and found issue with discount inventory. In our next release of Events we are going to address this issue. We do apologize for any inconvenience.

Thanks,

[franharrington]

So is there no way we can verify the amount of people that used each discount code?

[CnP.Support]

Good day franharrington

This is currently not available in a quick view. It is a good idea and we are adding it now to be included in an update to be released later this month. The Excel reports include all the coupon codes so you may do this in Excel.

Just hang in there and we will have it for you shortly.

[franharrington]

Hello,

I wanted to check back in about this. What is this excel report you are referring to?

[CnP.Support]

Good day franharrington

The attendee report has the coupon code. Please see the image below:


The Attendee Report:




If you want the coupon code to show you may want to use the coupon code as the name of the plan. We will add the coupon code as another column for convenience but at this time you may easily do this by naming the plan the same as the coupon code.

Hope that helps.

[Kelly Wilson]

Hi - We are experiencing the same issue - my question is once it goes into the negative number will it prevent people from being able to use it? How do we put a cap on the number available and get an accurate tracking until the release?

Thanks!

[CnP.Support.AM]

Good day @Kelly Wilson

It will prevent to use it but we have fixed that issue and have released the beta version. If you would grant us login access we will upgrade your instance and will fix the issue with discount inventory or else you may wait for a day or two as we are expecting the release Today or on Monday.