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Temporary Event Registrants and Attendees not showing up

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  • Temporary Event Registrants and Attendees not showing up

    Hi,
    My Salesforce password expired and so I had to reset password, token, etc. I reentered into C&P Portal and everything seems to be connected again. However, event registrations/attendees that came in during the time that the connection was broken are in limbo. They are listed under registrations, but I can see that they are not connected to a Salesforce contact, but when I click on "Manage Temporary Contacts" no contacts show up under that list to process. How to fix?

    C&P Account: 29472

    I opened access for 7 days. Please help! I have an event on Monday and people aren't getting their custom receipts.

  • #2
    Good day!

    We pushed 4 transactions for you with the following Order Numbers:

    1502111716278516716
    150211154627898
    150211113556055
    1502111451075268892

    You could also do the same in the future. Please see the following KB article about pushing missed data back to Salesforce: http://forums.clickandpledge.com/con...-to-Salesforce

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    Comment


    • #3
      Great! Thank you.

      Comment

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