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  • Embed a Survey into the Thank You Page

    I would like to embed a short FluidSurvey into the thank you message that shows at the end of completing a registration. When I paste the HTML code into the source formatting it doesn't appear. Is this not something that is supported?

  • #2
    Good day!

    Are you adding this to the source code? Also please make sure the site you are embedding is secure (https://) - if not secure Salesforce site will block it.

    Click image for larger version

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    You may easily add to the source by clicking on the SOURCE icon and adding it in the source.

    Hope that helps.
    Regards,
    Click & Pledge Support Department

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    • #3
      I think the https might be the problem. I know Fluid Survey gives you the option to make it secure but I don't think it's the default setting.

      Comment


      • #4
        OK.. so that explains it.

        You cannot embed a non-secure page in secure page. It creates a break in the parent SSL. Salesforce blocks it.

        Please make sure you have the link embedded as secure and let me know if you still have a problem.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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        • #5
          So I changed the survey to secure https://fluidsurveys.com/s/registrat.../?_embed=10708 and the code that Fluid Survey is giving me doesn't appear to be secure?

          <script type="text/javascript" src="//fluidsurveys.com/media/static/embed-helper.js">{"url":"//fluidsurveys.com/api/v3/embeds/"}</script><div class="fs-embed" data-token="eyJ1c2VyIjo3MDI0ODU5MzAsImlkIjoxMDcwOH0.IM7 ttydQJyXEYX0HlDbMt3_4dgA"><div class="footer">powered by <a href="http://fluidsurveys.com/?utm_source=fluidsurveys&utm_campaign=powered-by&utm_medium=embeds" target="_blank"><span class="highlight">FluidSurveys</span></a></div></div>

          I embeded the code using the source tab and the only thing that appears is the end that says "powered by FluidSurveys"

          If you want to look my org ID is 00DG0000000h7RM and I have already granted access.

          The event is 2016 Conference Registration.

          Comment


          • #6
            Good day Allison,

            May I ask that you create a widget and then use the widget in your site.

            I can then see the code and play with the code. Currently the code is not on the template called 2016 Conference reg KC

            Click image for larger version

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            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              Sure but how do I then put the widget into the thank you message after someone registers? And can I add the widget to a non-live template? This registration is currently live.

              Comment


              • #8
                I've created the widget and named it "Registration Survey". I've put it in the "JW Marriott Resort and Spa, Las Vegas" template.

                Comment


                • #9
                  Allison,

                  see if it works now.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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                  • #10
                    It works in the other site template that I put it in.

                    https://htn.secure.force.com/events/...600000KDe7AEAT

                    But that isn't where I want the survey to display. I want it to be in the thank you message after someone registers.

                    Comment


                    • #11
                      Good day!

                      The only change we made was to the <a href tag as shown below:

                      Click image for larger version

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                      The http was changed to https

                      The thank you page has not been tested for inclusion of other apps. While we have no reason to think why it should not work but will not be able to resolve any issues if it does not work.

                      Please test it with this change and let us know if it works.
                      Regards,
                      Click & Pledge Support Department

                      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                      Join us @ the educational webinars: https://clickandpledge.com/webinars/
                      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                      Comment


                      • #12
                        Good day!

                        We just reviewed this issue and noticed that the Thank You page is a rich text page area and not an HTML page.

                        Rich text areas do not allow for HTML and other than a few tags they will be stripped by Salesforce. Placing this in the thank you page is not possible at this time.

                        Please see: https://help.salesforce.com/apex/HTV...tm&language=en

                        You may place a link to a separate page for the survey.

                        Let us know if we can be of more assistance.
                        Regards,
                        Click & Pledge Support Department

                        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                        Join us @ the educational webinars: https://clickandpledge.com/webinars/
                        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                        Comment


                        • #13
                          Thanks for your help, that makes more sense. I will just leave it as I have it as just a hyperlink.

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