Custom Payment Type not available in Box Office

[mkavodah]

Hi,

I was on the support hour yesterday and we talked about how to handle pledge/pay at the door type transactions. I think I figured out how to set a SKU that creates a status of pledged rather than posted. However, when I go into the box office I don't see the payment types I would need to make this work.

From http://help.clickandpledge.com/custo...nformation-tab
Payment Type: Payment methods to be offered for registration. The Box Office uses the payment methods used in the Virtual Terminal (C&P Settings > Virtual Terminal > Payment Methods.) You may only offer payment types that are active with your Click & Pledge account.

I have a custom payment type we use there. Generally it's for entering checks, but I could also use it for some sort of not received functionality here. However, when I look in the box office I don't have a custom payment type option.

The other thing I tried was putting a Custom Payment Type in on the basic information page. This appears on the public form though, and I don't want that.

Help please?
Mk

[CnP.Support]

Good day!

In the event you need to set the payment methods for the box office in the C&P Events.



Please let us know if you need any further assistance.

[mkavodah]

That answers part of my question. I'm not allowed to use the word "Check" though, and it doesn't appear there. I don't want to use an eCheck processed through C&P - I just need something to denote a paper check we got in the mail.

[CnP.Support]

Good day!

For now you can use Paper Ch.eck

any variation that does not include the word check. Others have used: C H E C K (space in between)

hope that helps.