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Household not getting created for new contact processed from Temporary Contacts.

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  • Household not getting created for new contact processed from Temporary Contacts.

    We are on NPSP3, recently upgraded. When processing a new contact from Temp Contacts, the Organization Name is being created correctly according to Household autonaming, but the Household name is blank. I have opened up JSPAN for login. Last name Boockvar.

  • #2
    Good day!

    The Household is not a C&P action but the NPSP action. When we create a contact we do not do anything with Account / Household.

    I suggest you discuss this on the HUB with the NPSP group. I am not sure how NPSP is handling this. In the presence of NPSP we do not touch the account or household.

    Sorry that we cannot be of more help but will follow the HUB discussion to see what the issue may be. When posting please make sure to tag us so we can follow up.
    Regards,
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