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  • Event + Auction Check In (New Contact)

    Hi C&P,

    Just got off the phone with Kamran in office hours. Posting my error here. C&P Support has login access.

    I am getting this error when I check in a NEW contact using auctions for SF's check in. Upon save new contact and check in, I get a country error. I thought this may have something to do with C&P's countries, wasn't sure but I have an auction this weekend that may require checking in new contacts.

    Thank you!
    Alex
    Attached Files

  • #2
    Hello,

    During office hours we decided to un-synchronize the C&P state and countries, but now I got an error when someone donated through my form:

    System response:

    "Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, There's a problem with this state, even though it may appear correct. Please select a state from the list of valid states.: Mailing State/Province: [MailingState]"

    I have turned on C&P's state and countries because I don't want errors like this to keep happening.

    We have an auction this weekend and really need to get these things sorted out. Thanks!

    Org ID: 00DG0000000kPtN

    Comment


    • #3
      Good day!

      The issue is with your activation of the Salesforce Country database. See below:

      In your instance: https://cfoh.my.salesforce.com/i18n/...leanerOverview


      Click image for larger version

Name:	Country.jpg
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ID:	23659


      It seems like Auctions has issue with this. Please disable this and try again. Let us know if this solves your issue.
      Regards,
      Click & Pledge Support Department

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