Event + Auction Check In (New Contact)

[AlexandraKenney]

Hi C&P,

Just got off the phone with Kamran in office hours. Posting my error here. C&P Support has login access.

I am getting this error when I check in a NEW contact using auctions for SF's check in. Upon save new contact and check in, I get a country error. I thought this may have something to do with C&P's countries, wasn't sure but I have an auction this weekend that may require checking in new contacts.

Thank you!
Alex

[AlexandraKenney]

Hello,

During office hours we decided to un-synchronize the C&P state and countries, but now I got an error when someone donated through my form:

System response:

"Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, There's a problem with this state, even though it may appear correct. Please select a state from the list of valid states.: Mailing State/Province: [MailingState]"

I have turned on C&P's state and countries because I don't want errors like this to keep happening.

We have an auction this weekend and really need to get these things sorted out. Thanks!

Org ID: 00DG0000000kPtN

[CnP.Support]

Good day!

The issue is with your activation of the Salesforce Country database. See below:

In your instance: https://cfoh.my.salesforce.com/i18n/...leanerOverview





It seems like Auctions has issue with this. Please disable this and try again. Let us know if this solves your issue.