Announcement

Collapse

Information Needed

See more
See less

Can't delete test registrations

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't delete test registrations

    Thanks again for help during yesterday's office hours. We are looking good, but having an issue deleting certain test registrations.

    The event is live but we did several test registrations, SOME of which we were able to delete, but then we reached a point where we cannot delete the rest.

    They are all temporary contacts, we used fake names but my email address, so I tried deleting all the temporary contacts in Salesforce but that did not help.

    Any ideas? Thanks, Jan

  • #2
    Good day!

    Please let us know the Salesforce Org ID and grant us login access so we can review.

    Also post the event name and the attendees / registrations you wish to see deleted. We will review & get back to you.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment


    • #3
      Thank you. Login access granted, org ID = 00Dd0000000cT9n. The name of the event is Energy + the Economy or Energy-EconomyDC 2016. All the attendees can be deleted. Many thanks, Jan

      Comment


      • #4
        Good day!

        We deleted all the requested registrations as requested.

        Please let us know if we can be of more assistance.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

        Comment

        Working...
        X