Integrate C&P with GW Auctions - where do I find SFeVTID and CnPAID?

[Mark Stark]

I am trying to integrate C&P with GW auctions in Salesforce; I've installed the imbedded virtual terminal, but I'm not sure where to get the URL's needed for the string on the Check in and Check out settings. Suggestions?

Thank you,

[CnP.Support]

Good day!

Sorry for the trouble but your account is a PERSON account and as such many features are not available.

Please see your earlier post in which we also stated the same: http://forums.clickandpledge.com/for...nts-and-events

For the Auction you need to have eVT enabled and the following message is displayed when you visit the "C&P Embedded Virtual Terminal"



Sorry but with the Person Account enabled, almost 99% of all AppExchange apps are removed from your choice of applications. I do not know of any app that works with the Person Account, including the NPSP. NPSP also does not support person account.

I hope I have answered your question.

[Mark Stark]

I have the Person account enabled, but we are not using it. My instance of Salesforce works fine with NPSP, and with many other apps including most Click and Pledge apps. It is simply not true that 99% of Apps don't work if the person account is enabled. If you have access to my account, you can see all the apps that are installed and are working fine - including most of the C&P apps.
Here is a list of Apps that we are currently using:

NPSP
Auctions for SF
Volunteers for SF
Rollup Helper
Apsona (including Merge Mail and Multi-step Reports)
C&P PaaS
C&P Library
C&P Events

You should fix this, it seems like this is the only feature that doesn't work on my account. I am sure I am not the only SF user that used Person accounts at one time. We had over 20,000 records in place when we upgraded to NPSP, and we could not afford to delete the entire database and start over. It is not possible to turn it off once it is enabled. Thank you

[CnP.Support]

Good day @Mark,

We posted the message regarding this issue to the Power of Us Hub for input from the NPSP team.

This is not something that we have control over since C&P does not do anything with Account once NPSP is installed. NPSP account creation conflicts with the Person Account model.

Here is the thread in the HUB where we will ask for input from the NPSP team. Hopefully together we can find a solution: https://powerofus.force.com/_ui/core...D58000002ck0VP

[Mark Stark]

Do we need the embedded terminal to use the Swiper1 product? Thank you

[CnP.Support]

Good day!

No- eVT is only for the Auctions for Salesforce.

Hope that answers your question.

[Mark Stark]

I understand that the embedded terminal doesn't work with Person accounts. NPSP is working fine on our system, we have been using it for two years. We have 25 users and more than 100,000 records in the system; we use the system primarily for case management, and we have started to use it for donations in the last year. I have installed Click and Pledge, and we have confirmed the payment system works, it links with SF to create a donation, the auto-responder function works to send emails. I am able to use the C&P designer. So, it seems the problem is only with the embedded terminal. Is there any other aspect of using C&P other than Auctions for Salesforce that needs the embedded terminal or will be affected by Person accounts? Thank you