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Please create tabs for editing registrant and attendee info

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  • Please create tabs for editing registrant and attendee info

    Hello, support made this change for me before, but since upgrading to current version, the tabs are gone again. I'd love info on how I can fix this myself as opposed to having to wait for support to fix each time?

    I am requesting to have the Salesforce tabs added to my Event Management so that I can edit contact/registrant information.


    C&P Account #: 29472. I have granted 7-days access.

    Thank you!


    Example issue: If a registrant accidentally enters wrong info in a registration form field, for example, attendee name was supposed to be child's name, but they put the parent's name instead, how can I edit this?

  • #2
    Good day!

    In the latest release we removed all tabs since deleting an attendee was creating issues when people were deleting them using Salesforce standard pages.

    If you wish to have the tabs then simply create a tab for the Event objects, e.g. Event Registered attendees.

    Which objects do you want a tab for? we can do it for you or you can simply create them in the Salesforce settings.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Good day!

      As requested we added the Attendee & Registrant tabs.

      Please let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

      Comment

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