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Active Events Not Showing Up?

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  • Active Events Not Showing Up?

    Hi C&P Support,

    Only 9 out of 18 of my Event Records are showing up when I select "All Events" in the C&P Event Management Tab. Any idea what the issue could be?

    Best,

    Bill

  • #2
    Good day Bill,

    The event management shows only the events that are created in the 2.x release.

    Starting with the previous update we no longer show the legacy events as they are totally incompatible with the new format.

    Are you expecting to see 1.x events in the new format?

    If you grant us login access we can review your account and give you a more accurate answer.

    How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065
    Please make sure to post your organization name & the Salesforce Organization ID so we know how to locate your instance.
    Regards,
    Click & Pledge Support Department

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    • #3
      Hey Support,

      Thanks for the reply, I think that's definitely what's going on. Stinks that it's not backwards compatible, a lot of extra work from our end!

      Best,

      Bill

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