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Events: Test CC Number & SF Sites

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  • Events: Test CC Number & SF Sites

    Hi! I attended C&P Office Hours and I am posting to submit a couple of tickets to C&P support (I have granted access):

    1) Testing CC number: I was blocked from entering the test credit card numbers when I had a registration form in test mode. This was due to the upgrades, I think I completed the first one but can C&P support ensure all upgrades have been done and are accurate? Thank you! (attached screenshot)

    2) Salesforce sites: I am getting errors with my "default site URL" for events. I think this has to do with how my sites and permissions are set up. C&P has access, and office hours let me know that the support team could go in and set this up.

    Thanks so much! I have given access for 7 days.

  • #2
    Good day @AlexandraKenney,

    We have upgraded you as requested.

    It is highly recommended that you re-establish the connection after each upgrade. To establish connection please see the following KB article: http://help.clickandpledge.com/custo...rticles/803669

    Release notes:
    Important Consideration:

    The following 2 points need to be considered as part of this update since you may see more temporary contacts than you had prior to this update.
    • C&P Temporary Contact: In the 4.1x release Event's temporary contacts are part of the global C&P Temporary Contacts. Any attendee that was previously in the Event's temporary contact is now in the C&P Temporary Contact tab.
    • Maintenance: The maintenance self-healing service (C&P Settings > Maintenance) reviews all C&P Data logs and attempts to fix any errors that may have resulted from the post. To resolve the error, the self-healing service will delete & re-posts the prior post. This action in most cases will resolve any error that might have happened due to NPSP's record locks, etc.
    You may also join our Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Please let us know if we can be of any further assistance.



    Regards,
    Click & Pledge Support Department

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