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  • Events in Sandbox environment

    I have a full Sandbox environment that I have created for user testing. The Sandbox was created from a production org with Click & Pledge installed. When attempting to create a new event in Sandbox, I go through all of the event creation steps, but then when I go to view the event registration page, the screen only says "The Event is not found". When I go to the sample Registration Site created, the screen says "No Event Selected". What steps am I missing?

  • #2
    Good day!

    Please grant us login access and the Org ID so we review the installation and the event.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Access has been granted, org ID: 00D4B0000009L8E

      Comment


      • #4
        Good day!

        The issue you had was due to the SITE URL for Sandbox. Please see the image below:

        Click image for larger version

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        When in Sandbox you need to remove the .secure. from the site URL as Salesforce does not support that prefix to the force.com domain when in Sandbox.

        The instance is also not at the latest release. If you want we can upgrade it to the latest release while we have access. Just let us know.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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