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Please help with problem with picture showing on Event's front page

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  • Please help with problem with picture showing on Event's front page

    MPHA 00D1a000000YTyx

    For both event pages that I have mostly finished, I tried to upload a picture. I believe it's well under the max size now, but it still won't post. Could you kindly help me trouble shoot why the Event Profile picture (on the Additional Information page) is not working in my Spring Awards Breakfast page nor my Spring Awards Sponsorship page? The Sponsorship page was a clone and I'm going to use it as a separate link this spring rather than spending additional time learning how to do one landing page for both.

    Thank you so much.

  • #2
    Good day!

    We have tried to review your instance but are unable to since we do not have access. Please see:

    Click image for larger version

Name:	2016-03-04_13-47-45.jpg
Views:	14
Size:	66.4 KB
ID:	22501

    Please grant us login access so we can review.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Sorry - didn't realize that it had expired. All set now. Thanks. Michele

      Comment


      • #4
        Good day!

        We resolved the image issue you had. The images were referenced to the internal Salesforce's document folder rather than the public site. We resolved it and it works now.

        This post was also updated: http://forums.clickandpledge.com/for...ion-page-error

        ​Please test it and let us know if we can be of more help.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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