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Event address not found

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  • Event address not found

    I created a new event, but when I go to Additional Information, it says "Oops! my event'sevent address could not be found, please make sure the address is correct." I don't see where to enter my event address other than Venue/Location in Basic Information - and I know the address is correct, so why is this problem persisting? Is there somewhere else to enter the event address and if so, where?

  • #2
    Good day!

    Your venue address is blank. See below:

    Click image for larger version

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    The venue address uses the address for the Google Map.

    Please fill the address in the listed fields and you should be able to see the map.

    Let us know if we can be of any further assistance.
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