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Require TLS 1.1 or higher for HTTPS connections

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  • Require TLS 1.1 or higher for HTTPS connections

    I see some other users have run into the same problem with the new Salesforce Spring release. One of the critical updates is requiring TLS 1.1 or higher for HTTPS connections. Apparently C&P does not support TLS 1.1 or higher. As I am sure you know critical updates auto activate on a specific date, will this be something C&P will be fixing in the near future?

  • #2
    Good day!

    It should work now. We support TLS 1.1 but the update throw an exception elsewhere,. Please test it and let us know if you still experience any problems.
    Regards,
    Click & Pledge Support Department

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    • #3
      I have an event going on that people are actively registering on, so I will wait to see if I can reactivate the update. On a related note during the period that our Salesforce account was unlinked I have a transaction that appears in the system but the order number doesn't show in the C&P portal so I can resend the receipt. How do I go about doing that?

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      • #4
        Nevermind, I deleted the registration and had them reprocess the transaction. It was labeled as pending but there was no transaction number attached to it.

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        • #5
          I ran into the TSL 1.1 problem too; my data loader wouldn't work. If you go to Critical Updates in Setup, you can deactivate it and things work ok. This isn't a final solution, obviously, but SF is taking a year to implement it fully, so you shouldn't hurt anything. You can flip it back on when you wish.

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