First C&P Event going live and really nervous! Please help?

[TCastro]

We are new to C&P and relatively new to Salesforce. We have had our events live for about a short while now. I am afraid I don't have something setup correctly.

Except, that we did get one sale today, and I am able to view the transaction details through the www.clickandpledge.com interface but there is nothing showing up in the C&P Transactions in Salesforce. (We have looked at the C&P Transactions, C&P Data, and C&P Temporary Contacts tabs --> nothing ???).

Would it be possible for someone to take a look and make sure I have things set up correctly?

Thanks.

[CnP.Support]

Good day!

Please grant us login access and we will review your system.

How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065
Please make sure to post your organization name & the Salesforce Organization ID so we know how to locate your instance.

[TCastro]

Okay, granted access. Name of Organization is Summerville DREAM, Inc and Salesforce ID is 00DF0000000gObI

[CnP.Support]

Good day!

We reviewed your instance and see that you have not enabled Salesforce. Please see below:



Please enable the connection and let us know if the problem still persists.