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Creating duplicate Temporary Contacts

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  • clindo
    replied
    Thank you for that!

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    This is because of the following mapping which makes no sense. See below:

    Click image for larger version

Name:	22254-1.jpg
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ID:	22263

    For last name mapping you are asking for "First Name" and "C&P Alias: Last Name". In other words it will try to match the posted last name with Contact's first name and the alias record's last name.

    Please choose C&P Alias: Last Name and the Last name.

    This will resolve your issue. Please let us know if we can be of more help.

    Leave a comment:


  • clindo
    started a topic Creating duplicate Temporary Contacts

    Creating duplicate Temporary Contacts

    I am not sure why its happening right now but I think this is the third time that it is happening, we thought that has something to do during the upgrade. Anyway please see Temporary Contact

    https://cnp-paas-evt.na24.visual.for...a000001CXcZAAW
    https://cnp-paas.na24.visual.force.c...a000001CXcUAAW

    I am finding that there is also a Temp Contact created even if the donor was already a Contact and all info was the same. See link below:

    https://cnp-paas-evt.na24.visual.for...a000001CXcjAAG

    ORG ID = 00D1a000000HQnx

    Access granted for 1 week as well.


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