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Using Second Click and Pledge Account for Event Transactions

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  • Using Second Click and Pledge Account for Event Transactions

    Hello,

    Running into a little issue with the Event Manager. During a recent Office Hours, we set up a new Click and Pledge account to use with the Event Manager specifically, however I can't seem to change the account that the Events work with successfully. I only see our original account as a select-able option.

    Do you have any advice?

    Thank you!

  • #2
    Good day!

    All accounts need to be added to the C&P Settings > Accounts

    Event & PaaS virtual terminal use the accounts added to the C&P Settings.

    Hope that helps.

    Please let me know if that resolves your issue.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Thank you very much! I think that was our exact issue!

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