Information Needed

See more
See less

Event ticket not sending + upgrade to events 3.0

  • Filter
  • Time
  • Show
Clear All
new posts

  • Event ticket not sending + upgrade to events 3.0

    We are having a few issues that we are hoping to resolve before we publish some events on Monday 9/29:

    We set up one of our events (titled "Our Drawings...") to send out an email with tickets to registrants. We think it is set up properly (template loaded, "send tickets" checked) but our test registrant did not receive anything. This was to a gmail address and we checked the spam folder. Are you able to go into our instance and see what the issue is? I have granted access and our ID is 00DF00000005NAo.

    Also, before we go live with the events on Monday we were hoping to be upgraded to Events 3.0, if it is stable for active events that will be taking registrations through November.

  • #2
    Good day!

    The next release of event is 2.4 (decision was made to release this as an update to the existing release) and will be released this week. We are not yet recommending update to all clients but we are aiming for a release before the end of the week (October 3, 2014).

    We will keep you updated.
    Click & Pledge Support Department

    Join us @ the educational webinars:
    Live Support- read more: