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  • Event Custom Question Answers

    We have a few custom questions on one of our events. We've had 3 registrations, but I can't find the custom question answers anywhere. I'm sure there's something I have to do to find them, but I have no clue what it is. I'd appreciate your help!

  • #2
    Good day!

    I believe you have not added the related lists to your layout.

    If you grant us login access we will fix it for you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      I've granted you access and our organization id is 00Dd0000000g4vg. I appreciate you fixing this for me. Can you also tell me how to do it so that you don't have to fix it for me next time around? Thank you!

      Comment


      • #4
        Good day.

        We reviewed your instance and added the related lists.

        To view answers you need to see the event reports:

        Registrant Answers
        Click image for larger version

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        Attendee Answers
        Click image for larger version

Name:	AttendeeAnswers.jpg
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Size:	55.2 KB
ID:	15522

        Please let us know if this answers your question.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you. I do now see the C&P Custom Questions section in the contact records for each registrant and attendee

          Is there a way to get see the answers to all of the questions at one time? All I can figure out is to click on the number to the left of each individual question to see the answer for that question. That's not too bad for our 3 registrants, but would be very time consuming if we had 300 or even 30.

          Comment


          • #6
            Good day!

            The attendee report has all the Questions & Answers. It is all in there.

            Have you downloaded the attendee report?
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Actually, it's in the Registrant Report. But, I didn't realize till I downloaded it that you get more information in the downloaded report than you do in the on-screen version. Thanks. I'm a happy camper now.

              Comment

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