manually entering event registration in Box Office

[[email protected]]

When I manually enter an event registration through Box Office, I love the feature where you can enter an existing patron and it auto fills the fields. But a problem cropped up when my existing patron in SF did not have an email address. Since it was a required field, it would not let me proceed nor would it let me enter a dummy email address. Any ideas on a fix for this?

[CnP.Support]

Good day!

Which version are you using? The latest version has the email as optional.

[[email protected]]

Which is the latest version and how do I check to see if I am running that version? Just in case mine needs updating, I have granted login access. JoyRide Center, SF ID: 00DA0000000Zunn

[CnP.Support]

Good day JoyRide,

Thanks for granting access to us. We reviewed your instance and you have latest version of C&P Event installed. We noticed that the Email field is set to Required field in under "Attendee Information Fields". In our latest version of C&P Event you can set the email as optional. Please see below screen shot to make the email field as optional.



How to check and upgrade to latest versions of Click & Pledge Apps, please follow the link below:

http://forums.clickandpledge.com/content.php?r=454

Thanks,