reposted a transaction I shouldn't have...

[Leslie Cox]

I messed up in trying to fix some older event info and accidentally reposted a $100 charge for a registrant today, that was originally posted back in September. How can I see if this actually charged her $100 again today? (Because it was a repost, it won't change any of her info in Salesforce).

[CnP.Support]

Good day!

Are you referring to the C&P Data > Repost button?

Not sure where else we have a repost.

[Leslie Cox]

Yes, there. It's a long story but there was a problem with $0 tickets that led to some needing to be reposted so that the credits would process properly. This one was actually purchasing 2 $50 tickets.

We shouldn't have much activity at all today, if any - Javna is the last name. If it's not in our daily activity, I'm okay - if it is, I'll need to credit it back.

[CnP.Support]

Good day!

Reposting data from Connect to Salesforce does not process money- it just posts the C&P Data - XML record to Salesforce.

You only process payment when you are in the Virtual Terminal entering the data and I am sure when in there you know you are processing.

So based on what you stated no money has been transacted.

[Leslie Cox]

Thanks - thought that was correct, but wasn't sure. It gets hard to keep track when you don't use something except once in a while! By the way - happy holidays to everyone there. :-)