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Credit Card processing not available

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  • Credit Card processing not available

    Event page in Test mode will not give access to Credit Card field on event form. When selected on Processing the purchase error is received stating credit card numbers a required field. I can validate the form using Invoice as the payment type but would like to test credit card to verify workflows that are triggered. Access has been granted to Org ID 00D37000000Q0B6. Event name is Trade Secrets 2016.

    Thank you

  • #2
    Good day!

    We have identified this as a bug and will have a release by Monday.

    Please use the custom payment type for your development for now since you may easily test using that payment method. We will update all client orgs by Monday- please make sure to give us access if you wish to be updated.

    Sorry for the inconvenience.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Hi, Can you give me an update on this? It is not functioning for me. Have you done the update? We need to go live with this event. Please help!

      Thank you

      Comment


      • #4
        Good day!

        Your instance was updated and it should work now.

        Please test it.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

        Comment

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