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Receipt from a manual entry in Box Office

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  • Receipt from a manual entry in Box Office

    I tested the Box Office for the first time for a custom payment of "check"and noticed that the receipt that is sent does not note anywhere that it was a check and not a credit card. I imagine the payee remembers that it was a check, but it is confusing for the other SF user, who is our bookeeper, that also receives a copy of the receipt, to not know whether it was a cash or check transaction. Is there a way that can be added to the receipt?

  • #2
    Good day!

    It is on the receipt - look at the payment method used. I am sure it says the name of the method you used.

    Look at the payment block..

    If you don't see it let us know and we will retrieve your receipt and highlight it.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      I see it now. It is actually on the very top of the page...just says "Check" where the credit card receipts say "Receipt", but that seems to be the only place. Would be nice if it still said "Receipt" somewhere on there or is there a setting I can change somewhere?

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