problem getting first test payment through

[skioto]

Hi,

I have followed setup procedures but when I use test card number I see "Sorry, your transaction did not go through. Please check the information and try again, or contact your bank.". When I check registrant details, I see against response detail:

Not allowed card type

Not sure if anyone can advise on next steps. Have checked posts in forum, but only see one issue related to account setup and CAD$.

Could it be related to GBP? C&P account and Salesforce settings are set to GBP.

Thanks,

Rob

[CnP.Support]

Hi Rob,

I reviewed your account and realized your account is NOT a live account but a TEST account.

Our test accounts are only for US$ and as such need to be set up with US $ in Salesforce. I just did a test transaction in your test account and it worked and I believe you should have received the receipt.

Please use the 4111111111111111 card number with US$ setting.

Test it and let us know if we can be of any further assistance.

[skioto]

Many thanks for the response. Changed to USD and all working fine now with test card number.

Rob