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Registration Page & Widget Not Functioning

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  • Registration Page & Widget Not Functioning

    Hi...ran into an interesting problem today. A new event page, when we click on the registration page or widget, when we go to add a registrant, it will not allow us to enter any information.

    Screenshot of problem:
    Click image for larger version

Name:	Screen Shot 2014-07-30 at 10.33.49 AM.jpg
Views:	1
Size:	10.6 KB
ID:	16161

    Event is named PR2014.
    Event Link: https://operationwalkpgh.secure.forc...00000037VjOIAU

    Access Granted
    Org: 00DA0000000aYkB

  • #2
    Good day!

    The issue is with the post-installation with the site.

    May I ask why are you creating a new site for each event? You just need one Site URL and use it for all your events. Each event is identified by various parameter from the same URL.

    If you are using a different site then the post-installation needs to be done on each site you create.
    Regards,
    Click & Pledge Support Department

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    Comment


    • #3
      Hah! thats great...for years I've been redoing the post install every time thinking that was a necessary step...this makes way more sense.


      Originally posted by Support.Department View Post
      Good day!

      The issue is with the post-installation with the site.

      May I ask why are you creating a new site for each event? You just need one Site URL and use it for all your events. Each event is identified by various parameter from the same URL.

      If you are using a different site then the post-installation needs to be done on each site you create.

      Comment


      • #4
        We created a site for you called Event. You are better off just use this for all your events and will make your life easier.

        Remember each event is identified by the URL and event parameters. The base site is just the base site - not event releated
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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