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Event Inventory Showing 16 but only 14 Registration

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  • CnP.Support
    replied
    Good day Allison,

    We reviewed your instance and noticed that you had deleted 2 registrants manually. The system currently does not add that inventory back to the total inventory. You may want to add 2 to the total inventory.

    In Release 3.x we will be updating the inventory and allowing for a more elaborate removal of registrants.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • Allison
    replied
    Access has been granted.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Please grant us login access so we can review your account.

    How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065
    Please make sure to post your organization name & the Salesforce Organization ID so we know how to locate your instance.

    Leave a comment:


  • Allison
    started a topic Event Inventory Showing 16 but only 14 Registration

    Event Inventory Showing 16 but only 14 Registration

    I have an event named FFS Public MPC TOT and it is showing 16 sold in the inventory but I only have 14 registration. I checked my temporary contacts and my emailed receipts but still only have 14. Are there 2 registration somewhere that I can't find? If not why is it saying the wrong inventory number?
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