Inconsistent Campaign Members and Donations

[tsisko]

1. My campaign, American Democracy Challenged 2015, has 16 members and 18 donations. There are two campaign members (Hal Rosenthal and Iris Robin) that are not showing up in Donations (it is a free campaign so donations is $0). Additionally, there are 4 Donations (Sam Ecker, Patrice Heller, Harriet Day, Marilyn Silberstein) that are not showing as Campaign Members. I am sure this is an oversight on my part, but I can't seem to figure it out.
2. Is there any wait to suppress donations completely for free events?

I have granted login access.


Thank you.

[CnP.Support]

@TSisko,

Donations (additional payments) is an option that you have enabled for the event. It is not set by default. See below:

Event > Additional Information



The campaign for the additional information is separate as you may not want to mix the total with the event.

Hope this answers your question.

[tsisko]

Thank you. With regards to my first question, I don't understand why there is inconsistency between campaign members and donors. When someone registers through C&P, and are processed as Temporary Contacts, shouldn't they all be added to the campaign AND (as currently configured) have a donation created?

* Why are there two contacts in the campaign that don't have a donation record for this event?
* Why are their four contacts with donations that are not listed as campaign members?

Thank you,

Tracey

[tsisko]

I have attended this afternoon's support webinar and this is now resolved. I had to associate a campaign with each level of registration in order for all registrants and attendees to become campaign members. Thank you!