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  • Need Post Installation Help

    Hello,
    I upgraded to a new version of all three Click & Pledge Products and it must have blown out the post installation work that you did for me back in the spring. I would like to request help getting this going again as we have our fall events going out shortly. Could you also bring over my events to the new format as was offered last spring so I do not have to recreate the page layouts?

    I have granted 1 weeks access.
    My Company ID is 00D80000000cmCN

    Thanks,
    Tom

  • #2
    Good day Tom,

    We will your review your instance and get back to you when completed.

    Please give us 24 hours to review & update.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Good day!

      We have upgraded your instance to the latest release but the event 2.x events are not using the 1.x links as the format has changed.

      Please use the 2.x links.

      We strongly recommend (if not require) that you attend our webinar that includes the 2.x events and its new design. We also have videos that discuss the new designer, widgets, etc. as the 2.x interface and design and changed completely. The 1.x events will NOT work in the 2.x concept and may be used for registration but new events may no longer be set up in 1.x interface.
      Click image for larger version

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      Please let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment

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