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Salesforce Public Site URL field not showing

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  • CnP.Support
    replied
    Good day!

    That field is no longer available. The default will be used for all events. The previous releases had this feature but it was causing major usability issue. Clients were setting up a different site for each event resulting in errors since each site required post-installation steps to be repeated for permissions, etc.

    You no longer need that field. Set it up once in the default and the rest will be used automatically.

    Leave a comment:


  • jkwok
    replied
    Hi there,

    I see that we have been updated to the newest release, and I no longer see that error message. However, I still cannot see the field "Salesforce Public Site URL" anywhere under the Basic Information section \. I assume that this is the publicly accessibly URL of the registration for an event, correct?

    Thanks,
    Jessica Kwok

    Leave a comment:


  • jkwok
    replied
    Thanks! I have granted you one week of access.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    We just reviewed your versions and you are not on the latest release. To address your issue we need to login to your account and review your setting. While reviewing we will also upgrade & review your post-installation

    Click image for larger version

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    The latest release of Event is 3.1018

    Please let us know when we have access so we can review your setting.

    Leave a comment:


  • jkwok
    replied
    Thanks! We do have the default setting enabled so I'm not sure why we're still seeing that message, and also why we can't see the URL field.

    Attached Files

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    As the error indicates the default site URL is not defined. Please see below:

    Click image for larger version

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ID:	19891

    As we do not have access to your account we cannot review this. Do you have a default URL set up as shown above?

    Leave a comment:


  • jkwok
    started a topic Salesforce Public Site URL field not showing

    Salesforce Public Site URL field not showing

    Hi,

    As far as I know, we have registered a Force.com site correctly. However, when I go into an event to try to find that particular site's URL, I do not see the "Salesforce Public Site URL" field anywhere under the Basic Information tab. Instead, I see the attached screenshot.

    Thanks!

    Best,
    Jessica Kwok

    Attached Files
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