C&P Temporary Contacts-Email not being upserted into Contact when Processing

[CnP.Support]

Good day!

We re-saved the setting and it is fine now. We have seen that at times after the upgrade settings are not saved correctly. We simply opened the setting and saved it.

Would you please test now and let us know if you still have issues.

[tsisko]

Hello! I am still having some problems:

1. The Thank you message is not working.
2. Registrant Emails (and address info) is still not getting into Salesforce. Only First and Last Name are getting upserted.
3. No second (or third...) registrant information is being upserted into SF.
4. Registration Emails are no longer working.

Some of this may be a learning curve on my part but I could use some assistance.

I have granted login access.

Thank you ,
Tracey

[CnP.Support]

Good day!

I believe we resolved this issue during the office hour. You had not enabled the "Registration Email" so no emails were going out.

You may want to review the release notes as this is a major change and alerts are provided in the release notes regarding this modification. See: http://forums.clickandpledge.com/for...e-event-3-1017

Please let us know if we can be of more assistance.

[tsisko]

Yes, thank you very much!