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Error message when deleting Registrants and Attendees

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  • Error message when deleting Registrants and Attendees

    One of my users receives the following error message when attempting to delete registrants and/or attendees:

    [IMG]file:///C:\Users\HRODRI~1\AppData\Local\Temp\msohtmlclip1\ 01\clip_image001.gif[/IMG]
    Delete failed. First exception on row 0 with id a0ud0000002YvX3AAK; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: []
    Error is in expression '{!deleteattendee}' in page cnp_paas_evt:registrantsandattendeepage

    I have granted to access to my org -- ID#00Dd0000000i8lD

    The user in question is part of the Profile: TLC Standard User

    Thanks,
    Radha

  • #2
    Good day Radha,

    We resolved the issue for you. We simply added DELETE permission to the TLC Standard User profile for the following fields:
    • C&P Event Registrants
    • C&P Event Registered Attendees
    • C&P Event Attendee Custom Information

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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