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Receipt of ticket purchase to different email in organization?

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  • Receipt of ticket purchase to different email in organization?

    Every time someone makes a purchase via CnP an email receipt is send to the default email address on the account. Is it possible purchases of tickets to an event get instead routed to a different email address?

  • #2
    Good day!

    The "System" receipt may be customized in the Messages section of the event. Please see below:

    Click image for larger version

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    Go to the Event > Messages > Default System Receipt

    Emails placed in this field (separated by semi-colon) will receive a copy of the receipt when a ticket has been purchased.

    Hope this answers your question.
    Regards,
    Click & Pledge Support Department

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