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"No active C&P accounts for this event"

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  • "No active C&P accounts for this event"

    Hi, I'm trying to create a new event, and I'm not sure I understand why the registration widget (function?) isn't showing up on the page.

    In its place, it does say "There are no active C&P accounts for this event" -- we definitely have active accounts, and it looks like in Basic Information we have the account tied to the event even though registration is free... can you help us figure out what is wrong? Our org id is 00Di0000000gcJw

    https://thenetwork.secure.force.com/...100000BGUhBAAX

    Thank you!

  • #2
    Good day @Maggie,

    There was an issue with your post-installation. We fixed the post-installation and it should be working now.

    Please test it and let us know if you still have problem.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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