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Custom Question Section Error

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  • CnP.Support
    replied
    Good day!

    As requested we have fixed the issue. The problem is because of an invalid entry that Salesforce saves during the upgrade. The fix is easy and if you see it again the following shows how we fixed it:
    • Edit the question and change its type to checkbox
    • Save the question
    • Edit the question and change it back to picklist
    • Save the question

    This will resolve the issue.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • Jason.Best
    replied
    Access Granted. Thanks.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    The issue you are having is a left over trace of release 1.x - please grant us login access and we will fix it for you.

    Please let me know when we have access.

    Leave a comment:


  • Jason.Best
    started a topic Custom Question Section Error

    Custom Question Section Error

    Since upgrading to version 3 we are experiencing an extra selection option in our custom questions. See the image for the example. The ID is the SFID for the Custom Field Section Detail for the questions.
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