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Down for Maintenance

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  • CnP.Support
    replied
    Good day!

    We just received a report from Salesforce on the Power of Us Hub about Salesforce being down. See below:

    Click image for larger version

Name:	Salesforce_down.jpg
Views:	1
Size:	31.6 KB
ID:	15454

    So it seems like Click & Pledge was not the issue but Salesforce was down for some reason.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Here is what I see when I go to: http://imentor.org/fundraising-event...g-benefit-2014

    Click image for larger version

Name:	registration.jpg
Views:	1
Size:	72.3 KB
ID:	15453

    It seems to be working. Have you made any changes?

    Leave a comment:


  • SNad
    replied
    Hello,

    You have been granted access to my profile. My org ID is 00D300000006WoJ.

    Thank you.


    Originally posted by Support.Department View Post
    Good day Sonal,

    We are NOT down and we never go down for maintenance during the day. If we have downtime it will be announced in advance and is always from 3 - 6 a.m. EST on Sunday morning to minimize impact.

    You are showing a Salesforce screen. Grant us access to your instance so we can review your account and settings.

    Leave a comment:


  • CnP.Support
    replied
    Good day Sonal,

    We are NOT down and we never go down for maintenance during the day. If we have downtime it will be announced in advance and is always from 3 - 6 a.m. EST on Sunday morning to minimize impact.

    You are showing a Salesforce screen. Grant us access to your instance so we can review your account and settings.

    Leave a comment:


  • SNad
    started a topic Down for Maintenance

    Down for Maintenance

    When will the system be back up? We are currently selling tickets and recieving calls from our constituents who are unable purchase tickets.

    Attached is an image of our website

    Additionally, is there a way I can be notified of future updates so that we can be prepared for this in the future? I don't see anything posted on the "system maintenance" thread.

    Best,
    Sonal
    Attached Files
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