ADD button does not show on Event Page

[senvas]

I have created an Event Page for the first time....all looks good, except that the ADD button on the far right does not show up in the table for the Registration Widget. Also, is there an option to hide everything in the Table except the QTY and ADD button? This is a free event. In addition, if possible I would like to hide the NET TOTAL line at the bottom. Screenshot is attached. Thanks!

[CnP.Support]

Good day!

The columns you are requesting cannot be hidden at this time. The feature is in the roadmap.

As for why the ADD does not show we need to see the link to the registration page to determine the cause. The image you posted appears to be a PNG file and this forum shows the image so small it is not readable. It is best to post images to the forum as JPG.

Please post the link to the registration site so we can review the issue.

[senvas]

Here is the link:

https://onassisfoundation.secure.force.com/default/CnP_PaaS_EVT__ExternalRegistrationPage?event_id=a2W370000005nAbEAI

Thanks!

[CnP.Support]

Good day!

The event is "Anonymous" and as such the registrant simply enters the number of tickets that he/she wishes to purchase. There is nothing to add for anonymous registration.

The "Add" button is available for named registrations (not anonymous) where the registered enters the name and additional information about each attendee. You can see this selection in the Basic setting as shown below:



I hope that answers your question.

Please let us know if we can be of any further assistance.

[senvas]

Ok but once someone enters QTY, it is confusing because there is nothing to
click - they have to click somewhere else on the page for the Continue
button to show up - can it be fixed so the continue button is there?

[CnP.Support]

Good day!

There is nothing to be fixed as this is not a bug.

The system has been working like this and a change like this requires everyone's usage of this system to be changed. At this time there is no plan to make changes to this behavior.

The interface will be changing in the next release due out in 2016-Q1 and the new interface will treat the entire registration differently.

Hope that answers the question.