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Upgrade to add Events

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  • CnP.Support
    Good day @Leslie,

    I moved this post to the Event Management channel as it is not related to the installation or upgrade. We try to make sure that posts are related to the channel they are posted in- this helps everyone when browsing the posts.

    Now for your question:

    Checks, pay at the door, hand shake, etc. etc. are all considered "Custom Payment Types". To offer custom payment type for any event simply add it to the payment type section of the Basic page for the event as shown below:

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    add any text you want and separate additional type with semi-colon. Once enabled the registrant may choose the payment type at check-out.

    If you wish to only offer this for the Box Office and not the registrant then add the types to the Default Settings > Box Office.

    I reviewed your installation and you are not at the latest release. We have access to your instance and we can upgrade you if you want. Just let us know and we will have it all upgraded by tomorrow.

    You are currently using:

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    This is one version behind.

    Do you wish for us to upgrade you?

    Leave a comment:

  • Leslie Cox
    started a topic Upgrade to add Events

    Upgrade to add Events

    Okay- we have an event up (and it's live), but can't find a way to offer "check" (as opposed to e-check) in the payment options, so that we can manually enter checks that arrive for tickets - it doesn't appear to be available for us to add?

    Also - I'm a bit confused about the interface - I'm seeing something very different from what Salesforce looks like, but the videos about the C&P Events Management show something that looks a lot more like a normal Salesforce page. Are we running the most recent version, and was the install completed through post-installion steps?

    Our ID is 00D1a000000YF55 and I believe I have given you access per the instructions provided, if that helps.