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Test credit card number

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  • CnP.Support
    replied
    Good day @Tim,

    All seem to be OK. May we do test transactions in your form?

    We have to see what you are referring to. Your account shows no sign of problems and all transactions are properly tagged.

    Once we can do a test following your test instructions we will be able to provide a detailed answer.

    You may also benefit by attending our daily office hour (http://cnp.ooo/LiveSupport) so we can discuss the issue. At times there are misunderstandings on how a feature works that may be hard to understand in a forum post.

    Leave a comment:


  • Tim
    replied
    Thank you for resetting that. I just tried another test transaction with the same result: payment declined. What could i be doing wrong?!

    Leave a comment:


  • CnP.Support
    replied
    Good day @Tim,

    We reviewed your account and noticed that you had not enabled the "Custom Payment Type" in the portal. Actually this is enabled by default and it seems like you have disabled it since AmEx has also been disabled.
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    This information is in Portal > Account Info > Accepted Cards

    "Custom" payment type is used for free events as the payment name is whatever you want it to be. I enabled it for you so it should now.

    Please review your settings and make sure it is exactly as you want it.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • Tim
    replied
    Yes, the event is on test mode.

    Leave a comment:


  • CnP.Support
    replied
    Good day @Tim,

    Is the event in TEST mode?

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    Is your event in Test mode?

    Leave a comment:


  • Tim
    replied
    I've tried to send a ticket purchase and get a "payment denied" notice.

    How can I test that payments go through to Salesforce and that receipts message and ticket pdf is sent to purchaser?

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Yes there is:

    - 4111111111111111 (4 and 15x1's)
    - any future date for expiration
    - any 3 digit number for CVV

    The event management, once in test mode, will show this card number by default.

    Leave a comment:


  • Tim
    started a topic Test credit card number

    Test credit card number

    Is there a test credit card number, exp. date, etc. that can be used to test transactions through Event Management registration such as there is for donor easy pages?
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