Permission to Delete Registration

[AndyB]

My users seem to be getting a permission error when they try and delete registrations. Can you tell me how I can allow them to do this?

[CnP.Support]

Good day @AndyB,

You may want to review the permission sets. we have for event. If you want us to review please grant us login access and the user that has the problem so we review the permissions assigned to the user.

It is a permission issue as the error indicates so it should be easy to fix.

[AndyB]

Thanks, I have granted login access. Our Org ID is 00Do0000000KqQt. Ideally, I want all users to be able to delete registrations, but the user that is reporting the issue is kmack.

[CnP.Support]

Good day!

We have a set of permission sets that will ease adding various access levels to your users. These permission sets are available in the 2.6000.22 but you are in an earlier version of the app.

We can upgrade your instance if you want. Please let us know if you wish to be upgraded otherwise we can send you the list of objects that these users need to have access to since we cannot login as them.

[AndyB]

Yes, can you please upgrade our instance.

Thanks

[CnP.Support]

Good day @AndyB,

We have upgraded you as requested.

Our team is also reviewing your post-installation. Please make sure to review each event & the new "Registration Emails" tab in each event.

Release notes:

• PaaS 9.1: http://cnp.mn/1OVLkta
• Event 3.1: http://cnp.mn/1OVLq46

In PaaS 9.1 you can now send SMS to contacts. You may want to read more about it: http://cnp.mn/1IXtLuA

Please let us know if we can be of any further assistance.

[CnP.Support]

Good day @AndyB!

Today we had 2 updates for the Event & PasS applications and wanted to update your instance as part of your request for upgrade to the latest release of 9.x and 3.x. Unfortunately we no longer have access to your account.

If you wish to have your instance upgraded please grant us login access and let us know so we can upgrade your instance.