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  • I need Salesforce Upgrade Assistance

    Hello,
    I've gone through all the post installation instructions to the best of my ability. When I try to view my page, which is sorely underdeveloped right now, I either get a message that says that my site is under construction or that I have insufficient privileges. I've given support access and my Salesforce Id is: 00D1a000000ZlQ6

    Thank you, Patrice Briggs


  • #2
    Good day!

    I moved this thread to the regular event channel since you are already at the latest release. The issue you are having is due to the following reasons:

    - The site URL was missing the site name (default) and should be: https://ctckids-developer-edition.na...e.com/default/

    - The Organization ID you have provided is a "Developer Edition" and as such does not provide secure sites. We have a note in the site URL that states the change that needs to be made for the developer edition. Simply remove the https:// and replace it with http:// when testing - for reference please see: [I am including details here so for future reference others can also see in case viewing this thread]

    Click image for larger version

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    the correct URL is: https://ctckids-developer-edition.na...a000000bFjmEAE

    Please note that this has to change (add .secure.) when you are in the production instance. The Salesforce developer edition does not provide the secure site as the Enterprise does.

    I hope that helps.

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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    • #3
      Got it - thank you very much!
      Patrice

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