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custom question answers not showing up on receipt

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  • CnP.Support
    replied
    Good day!

    Have they been converted to contact? Please grant us login access and let me know the event name so we can review your instance.

    Leave a comment:


  • pwagner@joyridecenter.org
    replied
    Oh, there they are in attendee detail page, but don't see them in the reports on attendee details.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Are you looking for answers to custom questions for attendees?

    The receipt shows the information asked of the "Payer" and not the "Attendees". Attendee custom questions are not posted to the API due to size limitations with Salesforce, etc. The receipt has what the registrant (Payer) has entered.

    Attendee custom questions are included in the reports and attendee detail page.

    Leave a comment:


  • custom question answers not showing up on receipt

    We have several custom questions set as required for our event, but I can't find where the answers are showing up. I thought they would show up on the receipt or in a report.
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