We have several custom questions set as required for our event, but I can't find where the answers are showing up. I thought they would show up on the receipt or in a report.
Announcement
Collapse
Information Needed
To help us with upgrading your instance please make sure to:
See more
See less
custom question answers not showing up on receipt
Collapse
X
-
Good day!
Are you looking for answers to custom questions for attendees?
The receipt shows the information asked of the "Payer" and not the "Attendees". Attendee custom questions are not posted to the API due to size limitations with Salesforce, etc. The receipt has what the registrant (Payer) has entered.
Attendee custom questions are included in the reports and attendee detail page.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
-
Good day!
Have they been converted to contact? Please grant us login access and let me know the event name so we can review your instance.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
Comment
Comment