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Removing Temporary Contacts from Attendee Details

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  • Removing Temporary Contacts from Attendee Details

    Hi,
    We have an event that I was testing before we made it go live, and I tried to delete everything related to the test transactions I did, but the 3 tests I did are still sitting in the Attendee Details under Manage Temporary Contacts. The problem is that the Temporary Contacts that I tested with have offset our inventory count. When I click on one of them I get the error Attempt to de-reference a null object.

    Is there some where else I need to go to remove the Temporary Contacts from this list to fix the Inventory Count?

  • #2
    Good day @Jenny,

    Hmmm... we have not designed the delete attendee since that can in itself cause issues with losing track of attendees.

    If you grant us access I will have one of our developers clean your data.

    To grant access: http://forums.clickandpledge.com/showthread.php?t=1065

    Let me know your Salesforce OrgID so we can review it.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment


    • #3
      Hi,
      Granted.
      Org ID - 00Dd0000000h2BY

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