Link to Registration Form not working

[KAHardebeck]

Hi,
We've created an event with 3 different registration levels and are unable to access the registration form from the link on the events page. What have we done incorrectly?

thanks
Kelly

[CnP.Support]

Good day!

It is hard to know what you have done incorrectly based on the information provided.

Would you please send me the link to the event so I can see the event.

[KAHardebeck]

Thanks! Here you go :

https://cmc-cr.secure.force.com/Events/CnP_PaaS_EVT__ExternalRegistrationPage?event_id=a1aG0000001hxW3

[CnP.Support]

Would you please grant us access to your account. I know what is wrong but it is easier for me to fix it and give you a screen shot so you know what needs to be done.

How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065

Please post back here with your Salesforce Organization ID so we can find you.

[KAHardebeck]

Access has been granted. Here's the org id 00DG0000000hirx

[CnP.Support]

Good day!

It is fixed now.

You had not placed the wrong code for the registration widget. We simply deleted the code for it and clicked on the registration form in the merge field menu. It is working now.

Please test it and let us know if all is OK.

[KAHardebeck]

Thanks! It's working now

[CnP.Support]

Good day!

Great to see it all working. We also reviewed your post-installation and noticed a couple of problems which we fixed.

All should be working now.

Please let us know if we can be of any further assistance.