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Custom Questions Text box and Text area not allowing characters /,$,:

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  • CnP.Support
    replied
    Good day!

    We allow the following characters: Alpha Numeric, Space and the following special Characters $ , : - . / '

    The following are being restricted: [<({~!#%^&*_+="?;|\})>] @

    We are testing all components with each of these characters to ensure we don't cause issues with Salesforce, etc. and will add more characters in release 3.0.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • Liz Taylor
    replied
    Does the - character work in event registration?

    Can you please tell me which characters don't work using the 2.0 version. Thank you.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Excellent! Thank you so much.

    Leave a comment:


  • CnP.Support
    replied
    Tami,

    Please update to the latest release- we have set up the validations you requested in this update.

    Release notes: http://forums.clickandpledge.com/showthread.php?t=1629

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Thank you!!

    Leave a comment:


  • CnP.Support
    replied
    Tami,

    I have requested our developers to review this and see if we can make a quick adjustment to accommodate this.

    I let you know by tomorrow.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    I need / : $ That's what I can think of right now.
    Arrival 3:00 p.m.
    Arrival 3/22/2014
    Cost of ticket $760.00

    Leave a comment:


  • CnP.Support
    replied
    Tami,

    What are the characters you are looking for?

    Leave a comment:


  • Custom Questions Text box and Text area not allowing characters /,$,:

    Hi again, Since our events are usually multiple day conferences, I need to allow registrants to enter the date and time of their arrival so we can arrange airport transportation. I have tried both text boxes and text areas but neither are allowing the special characters I need. Is there a work around to this? I could try to explain it in an "instructions" section on the template but I'm concerned the registrants could get discouraged.
    Thanks,
    Tami
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