Custom Question in Event Management

[[email protected]]

We asked people what dietary restrictions they have for one of our events using a custom question in Event Management. Where do we see the answers?

[VRavindra]

Good day,

For Registrant Custom Question and their answers:

-You can run a report by clicking on 'Registrant Information' under 'Reports' section at Dashboard which includes the transaction and custom information.

-If contact is created for registrant, you can view their question and answer in ‘C&P Custom Questions’ related list of respective contact.

-At C&P Transaction Detail page.

For Attendee Custom Question and their answers:

- You can run a report by clicking on 'Attendee Information' under 'Reports' section at Dashboard which includes the transaction and custom information.

- If contact is created for Attendee, you can view their question and answer in ‘C&P Event Attendee Custom Information’ related list of respective contact.

-You can also view the answers under ‘C&P Event Attendee Custom Informations’ related list at C&P Event Registered Attendee Detail page.

Please let us know if we can be of any further assistance.

Thanks,
Support Team

[[email protected]]

When you say "at Dashboard" are you referring to the Event Management dashboard or Salesforce home page? When I click on the reports in event management it does not display the custom question for registrants or attendees.

[Abdul]

Good day,

Yes, at Event Management dashboard you need to download the reports by clicking on "Registrant Information" and "Attendee Information". Please see screenshots below:



Once you clicked on any one of the report, you will see download option:


Please check and let us know if we can be of any further assistance.

Thanks,

[[email protected]]

When we click on those reports we do not see the custom question information. Can someone please take a look? I will grant access right now.it is the wine tour event on February 4th

[[email protected]]

hello? We need to give this information to the restaurant in a few hours. Please help

[CnP.Support]

Good day!

I am going to arrange for a GoToMeeting session to help with this issue.

You will hear from us shortly.

[[email protected]]

Thanks...today? Soon?

[CnP.Support]

Good day!

We have called Jesse today and left a message. Is there anyone else we should call?

[CnP.Support]

Good day!

Just got off the phone with Jesse and he has all the information he needs.

Please let us know if we can be of any further assistance