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Payment Process (Submit) Button Not Showing in Registration Page

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  • CnP.Support
    replied
    good day!

    You had check the box "Terms Mandatory" and you had not entered any terms & conditions.

    Once you set the terms as mandatory a checkbox is shown next to the Terms & Conditions. Once the checkbox is checked then the processing button shows up. Since you had no text in the Terms & Conditions the checkbox was also hidden.

    We simply unchecked the mandatory and the processing button appeared.

    The problem is we can't set a validation rule in the settings for not allowing saving if no term is typed. The editor has hidden characters and counting the number of characters is not a good indication of "no text". - not sure if I am clear. hopefully it makes sense.

    Let us know if we can be of any further assistance.

    Leave a comment:


  • elkiehound
    replied
    It is working now, did you change something ?

    Leave a comment:


  • elkiehound
    replied
    Yes, please fix it.

    Org ID: 00DG0000000ic8e


    Thanks

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    This could be a permission issue that is not set right during the post-installation.

    If you wish we can review your setup. Please grant us access and we get back to you.

    Leave a comment:


  • Payment Process (Submit) Button Not Showing in Registration Page

    For some reason, when you go to a registration and enter the Credit Card information, there is not a button to submit the payment.

    See attached.

    Please advise.
    Attached Files
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