Announcement

Collapse

Information Needed

See more
See less

Payment Process (Submit) Button Not Showing in Registration Page

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Payment Process (Submit) Button Not Showing in Registration Page

    For some reason, when you go to a registration and enter the Credit Card information, there is not a button to submit the payment.

    See attached.

    Please advise.
    Attached Files

  • #2
    Good day!

    This could be a permission issue that is not set right during the post-installation.

    If you wish we can review your setup. Please grant us access and we get back to you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Yes, please fix it.

      Org ID: 00DG0000000ic8e


      Thanks

      Comment


      • #4
        It is working now, did you change something ?

        Comment


        • #5
          good day!

          You had check the box "Terms Mandatory" and you had not entered any terms & conditions.

          Once you set the terms as mandatory a checkbox is shown next to the Terms & Conditions. Once the checkbox is checked then the processing button shows up. Since you had no text in the Terms & Conditions the checkbox was also hidden.

          We simply unchecked the mandatory and the processing button appeared.

          The problem is we can't set a validation rule in the settings for not allowing saving if no term is typed. The editor has hidden characters and counting the number of characters is not a good indication of "no text". - not sure if I am clear. hopefully it makes sense.

          Let us know if we can be of any further assistance.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

          Working...
          X