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  • SEFAA
    replied
    You are entirely correct Abdul and you made my day. Thank you very much for figuring out where the problem was and telling me specifically how to fix it. I really appreciate it!

    Leave a comment:


  • Abdul
    replied
    Good day @SEFAA,

    We reviewed your site template and noticed that the reason the right side of your event information is being cut off because you have set the table width fixed to 690px in your site template. Please see screen shot below:

    Click image for larger version

Name:	Table width.jpg
Views:	1
Size:	118.4 KB
ID:	15326

    You need to change the width to 100% in the iframe code.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • SEFAA
    replied
    The code you printed out above is for 2 different events, one that was created in the old version of Events and one just created in Events 2.0. Both have width = 100%. The old one works perfectly, the new one cuts off the right side. You can see on our website that the 2.0 Event on the top is cut off on the right and the old one right below it is fine. The only difference in the iframe codes below is the site address.

    2.0 iframe: <iframe src="https://sefaa.secure.force.com/Programs/CnP_PaaS_EVT__ExternalRegistrationPage?event_id=a0 ud0000002CuRU" align="top" height="1650" width=100%frameborder="0"></iframe>

    1.X iframe:
    <iframe src="https://sefaa.secure.force.com/Programs/CnP_PaaS_EVT__EventRegistration_1?event_id=a0ud000 0002CB6g&pagename=Page1_Opening_Page" align="top" height="1350" width=100% frameborder="0"></iframe>

    As you suggested, I tried plugging in various px widths but that just made my iframe narrower with the right side still cut off. And, from what I could find in a quick internet search, it is OK to set the width of the iframe to 100% although you do have to set the height in px (I think you can even make the height fluid, but it's above and beyond my technical capabilities.)

    I suspect that the problem is that the registration widget is set at 960 px wide and that is governing the display of the entire iframe. Since I can't find the code to the registration widget, though, I can't check that suspicion. Perhaps you could check the widget code or if I can access it, tell me how to do so.

    I really like the setup and look of 2.0, but if I can't get the entire width to display, I'll go back to using the old version.

    You said that "the DIV tag you have is a bit out of bound with your design". I'm not sure what DIV tag or what out of bound with my design means?






    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Question #2: Are you sure the event start date is not in the future?

    If that is not the cause we need to login and see your settings.

    Leave a comment:


  • CnP.Support
    replied
    Good day!


    Look at this line: 551


    <iframe src="https://sefaa.secure.force.com/Programs/CnP_PaaS_EVT__ExternalRegistrationPage?event_id=a0 ud0000002CuRU" align="top" height="1650" width=100% frameborder="0"></iframe>&nbsp;</p><p> <a id="099"><iframe src="https://sefaa.secure.force.com/Programs/CnP_PaaS_EVT__EventRegistration_1?event_id=a0ud000 0002CB6g&pagename=Page1_Opening_Page" align="top" height="1350" width=100% frameborder="0"></iframe>


    since this is an IFRAME it requires a width and height.


    Play with the width and change it in pixels. It seems like the DIV tag you have is a bit out of bound with your design. Statically change the width to a fixed pixel and see if you can get it to work.

    Let us know how it goes.

    Leave a comment:


  • SEFAA
    started a topic More 2.0 Questions

    More 2.0 Questions

    1. I've created an event and plugged the code into my website. I changed the widget width to be 100% but the right side of my event information is being cut off. You can see what I mean here:http://www.fiberartsalliance.org/home/january. My guess is that the registration widget is too wide, but I can't figure out how to see how wide it is much less to modify it.
    2. I've now created a second event but can't view it. I get the following error message: "The Event is Coming Soon! or Temporarily Down." This is working now, so never mind!


    Help please!
    Last edited by SEFAA; 01-04-2014, 01:47 PM.
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